Privacy Policy
for the bbn.music platform operated by BBN Music GmbH
Last updated: October 2026
Table of Contents
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws is:
Rosa-Luxemburg-Str. 37
14482 Potsdam, Germany
Phone: +49 171 7525811
Email: support@bbn.music
Website: bbn.music
Managing Directors: Maximilian Arzberger, Gregor Bigalke
Commercial Register: Potsdam Local Court, HRB 39134 P
VAT ID: DE370194161
2. Overview of Data Processing
This privacy policy informs you about what personal data we collect, process and use in connection with the operation of the bbn.music platform. It applies to all areas of the website, including public pages and the protected user area.
Personal data means any information relating to an identified or identifiable natural person, e.g. name, email address or IP address.
3. Legal Bases for Processing
We process personal data based on the following legal grounds:
- Art. 6(1)(a) GDPR – Consent: When you have given consent, e.g. for the use of analytics cookies.
- Art. 6(1)(b) GDPR – Contract Performance: When processing is necessary for the performance of a contract, e.g. registration, music distribution, accounting.
- Art. 6(1)(c) GDPR – Legal Obligation: When processing is necessary for compliance with a legal obligation, e.g. tax retention requirements.
- Art. 6(1)(f) GDPR – Legitimate Interest: When processing is necessary for our legitimate interests, e.g. platform security and fraud prevention.
4. Collection and Storage of Personal Data
4.1 Server Log Files
Each time you access our website, the following data is automatically collected by the web server:
- IP address of the requesting device
- Date and time of access
- Name and URL of the requested page
- Amount of data transferred
- Browser type and version
- Operating system
- Referrer URL (previously visited page)
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in ensuring smooth operation and security). Data is deleted after 30 days.
4.2 Registration and User Account
When you create a user account, we collect:
- Name
- Email address
- Password (stored encrypted)
- Phone number (optional, for notifications)
- Profile picture (optional)
- Notification preferences
Legal basis: Art. 6(1)(b) GDPR. Data is stored for the duration of the contractual relationship and thereafter in accordance with statutory retention periods.
4.3 Identity Verification (KYC)
To enable payouts of earnings, identity verification is required. We collect:
- First and last name
- Date of birth
- Country and postal address
- Business details (company name, registration number, VAT number) for business accounts
Legal basis: Art. 6(1)(b) and (c) GDPR (contract performance and legal obligations, in particular tax reporting requirements). We keep your name and address as long as the billing records they appear on. Your date of birth is deleted with your account.
4.4 ID Document Check with Didit
In individual cases we ask you to confirm your identity with an ID document, for example to make sure payouts and releases go to the right person or to clear up suspected misuse. While a requested check is open, you can't submit releases or request payouts.
The check is run by Didit. Didit takes photos of your ID document and, depending on the check, a selfie it uses to confirm that a real person is in front of the camera and that they match the ID photo. We don't store these images. How and where Didit processes and stores them is described in Didit's Verification Privacy Notice.
From Didit we receive and store the result of the check and these details from your ID:
- First and last name
- Date of birth
- Nationality
- Document type and number
- Issuing country and expiry date
- Address, if shown on the document
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in fraud prevention and platform security). Where Didit biometrically matches your selfie against the ID photo, the legal basis is the explicit consent you give during the check (Art. 9(2)(a) GDPR). Data is stored for the duration of the contractual relationship. After you delete your account, we keep the check for three years from the end of that year, or until a pending legal dispute ends. During that time we use it only to establish or defend legal claims, such as fraud or disputes over rights and payouts (Art. 17(3)(e), Art. 9(2)(f) GDPR). Didit deletes the images and biometric data shortly after the check.
4.5 Music Distribution
In the context of music distribution, we process:
- Artist name and release metadata
- Audio files and cover artwork
- ISRC and UPC codes
- Revenue and streaming data
- Payout information (e.g. PayPal email)
As part of distribution, your release data is transmitted to the music platforms you select (e.g. Spotify, Apple Music, YouTube Music, Amazon Music, Deezer). These stores process the data as independent controllers. We recommend reading their respective privacy policies.
Legal basis: Art. 6(1)(b) GDPR.
4.6 Cancellations, Withdrawals and Reports
"Cancel contracts here", "Withdraw from contract" and "Report content" lead to our forms, which also work without logging in. We process:
- for cancellations and withdrawals: name, email address, the contracts concerned and your other details, such as artist name, reason for cancelling or the date the contract was concluded, and the email address for the confirmation
- for reports: where the content is, your explanation, the category and, if you provide them, your name, email address and on whose behalf you report
- date and time of receipt
We confirm receipt by email, match cancellations and withdrawals to your account and carry them out. If a cancellation or withdrawal names a bbn.music account, we also inform that account's email address and name the confirmation address given in the form, so the account holder can stop a cancellation that isn't from them. We decide on reports and tell you our decision if you gave an email address. The person whose content is concerned learns your name only where strictly necessary (Art. 17(3)(b) DSA); we don't pass on your email address to them.
Legal basis: Art. 6(1)(c) GDPR in conjunction with Sections 312k and 356a German Civil Code and Art. 16 and 17 DSA; for informing the account named, Art. 6(1)(f) GDPR (legitimate interest in protecting accounts from cancellations and withdrawals by unauthorised persons); otherwise Art. 6(1)(b) GDPR. Retention: see section 11.
5. Cookies and Local Storage
5.1 Technically Necessary Storage
The following data is stored without consent as it is strictly necessary for operation (Section 25(2) TDDDG):
| Name | Purpose | Storage | Duration |
|---|---|---|---|
cookie-consent | Stores your cookie consent choice | localStorage | 12 months |
access-token | Authentication (login session) | localStorage | Session |
refresh-token | Session renewal | localStorage | Session |
locale | Language preference | localStorage | Persistent |
5.2 Analytics Cookies (Consent Required)
The following cookies are only set with your express consent via our cookie banner (Section 25(1) TDDDG, Art. 6(1)(a) GDPR):
| Name | Purpose | Storage | Duration |
|---|---|---|---|
ph_*_posthog | PostHog: user identification for analytics | Cookie | 365 days |
ph_* (various) | PostHog: session data, feature flags, configuration | localStorage | Persistent |
You can withdraw your consent at any time via "Cookie Settings" in the footer. Withdrawal does not affect the lawfulness of prior processing.
6. Web Analytics with PostHog
6.1 Description and Scope
We use PostHog, a web analytics service of PostHog Inc. We load it through our own address
(hedgehog.bbn.music); PostHog stores the data on servers in the EU.
With your consent, PostHog processes: pseudonymous user ID, page views and click behavior, browser type, OS, screen resolution, referrer URL, IP address (for geolocation), and performance metrics.
PostHog Inc. is based in the USA. PostHog and its sub-processors may also process the data in the USA and in other countries outside the EU. These transfers rely on the European Commission's adequacy decision for the EU-U.S. Data Privacy Framework (Art. 45 GDPR), under which PostHog is certified. We have also agreed the European Commission's Standard Contractual Clauses with PostHog (Art. 46(2)(c) GDPR).
We don't analyse pages we provide for our customers' contract partners, such as offers, contracts and invoices behind a personal link, or pages with a one-time access code in their address. We remove access codes from all addresses before any data goes to PostHog.
6.2 Session Recording
With your consent, we record mouse movements, scroll behavior, click events, and DOM snapshots.
Privacy measures
6.3 Identification of Logged-in Users
If you are logged in and have consented, we link your analytics data with your user ID, username and administrator status. We don't pass on your email address for this. Without consent, no identification takes place.
6.4 Legal Basis and Withdrawal
Legal basis: Section 25(1) TDDDG in conjunction with Art. 6(1)(a) GDPR. The PostHog SDK is only loaded after your consent. Withdraw at any time via "Cookie Settings" in the footer. If you withdraw your consent, we stop collecting new data.
6.5 Data Processing Agreement
We have concluded a data processing agreement (DPA) with PostHog Inc. in accordance with Art. 28 GDPR. PostHog processes data exclusively on our behalf and according to our instructions.
7. Payment Providers
For payment processing, we use Stripe (Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland).
When you subscribe to a paid plan, your payment data (credit card number, expiration date, CVC) is processed directly by Stripe. We do not have access to your complete payment data.
Legal basis: Art. 6(1)(b) GDPR. More information: Stripe Privacy Policy.
8. Authentication Services (OAuth)
You can register and log in to bbn.music via the following third-party services:
- Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) – Privacy Policy
- Discord (Discord Inc., 444 De Haro Street, Suite 200, San Francisco, CA 94107, USA) – Privacy Policy
When logging in via OAuth, we receive your email address and name from the respective provider. We do not gain access to your passwords.
Legal basis: Art. 6(1)(b) GDPR. Google and Discord also process data in the USA. Google LLC and Discord Inc. are certified under the EU-U.S. Data Privacy Framework; the basis is the European Commission's adequacy decision of 10 July 2023 (Art. 45 GDPR). Discord also uses Standard Contractual Clauses (Art. 46(2)(c) GDPR).
9. Email and Notifications
We send transactional emails (e.g. registration confirmation, password reset, verification codes) necessary for contract performance (Art. 6(1)(b) GDPR).
Marketing notifications (e.g. about new features or promotions) are only sent if you have opted in via your user settings. Available channels are email and WhatsApp. You can opt out at any time in your settings.
Legal basis for marketing: Art. 6(1)(a) GDPR (consent).
10. Hosting
Our website and platform are hosted on servers within the European Union. We have concluded a data processing agreement with our hosting provider in accordance with Art. 28 GDPR.
11. Data Retention
We store personal data only for as long as necessary for the processing purpose or as required by statutory retention obligations:
- Credit notes, invoices and payout statements: 8 years (Section 147(1) no. 4 and (3) German Fiscal Code, Section 257(1) no. 4 and (4) Commercial Code, Section 14b VAT Act).
- Wallet entries and revenue records: 10 years (Section 147(1) no. 1 and (3) German Fiscal Code, Section 257(1) no. 1 and (4) Commercial Code).
- Contract records, business correspondence and your acceptance of the terms: 6 years (Section 147(1) nos. 2, 3, 5 German Fiscal Code, Section 257(1) nos. 2, 3 Commercial Code), if you had a subscription or payouts.
- Cancellations and withdrawals: 6 years (Section 257(1) nos. 2, 3 and (4) Commercial Code), also after you delete your account.
- Content reports: 3 years from the end of the year the case was closed.
- Server log files: 30 days.
- Analytics data (PostHog): Deleted once no longer required for the analytics purpose, at the latest with your account.
- KYC data: Name and address as long as the records they appear on. Date of birth until you delete your account, ID document checks for three years after that (see 4.4).
Periods start at the end of the calendar year in which the record was created or the last entry was made. When you delete your account, we delete everything else right away. What we keep is locked for any other use and deleted when its period ends. Deleted data stays in backups until the regular rotation overwrites them; we use backups only to restore data after an outage.
12. Data Security
We implement appropriate technical and organizational measures pursuant to Art. 32 GDPR to protect your personal data. These include:
- Encrypted data transmission (HTTPS/TLS)
- Encrypted storage of passwords
- Access control and role-based permissions
- Regular security updates
13. Your Rights as a Data Subject
Under the GDPR, you have the following rights
- Right of Access (Art. 15 GDPR): You may request information about your personal data stored by us.
- Right to Rectification (Art. 16 GDPR): You may request correction of inaccurate data.
- Right to Erasure (Art. 17 GDPR): You may request deletion of your data, provided no statutory retention obligations apply.
- Right to Restriction of Processing (Art. 18 GDPR): You may request restriction of processing of your data.
- Right to Data Portability (Art. 20 GDPR): You may request your data in a structured, commonly used, machine-readable format.
- Right to Object (Art. 21 GDPR): Where processing is based on Art. 6(1)(f) GDPR, you may object at any time for reasons relating to your particular situation.
- Right to Withdraw Consent (Art. 7(3) GDPR): You may withdraw any consent at any time. Prior processing remains lawful.
Download your data as a JSON file or delete your account under Settings → Your Data.
For everything else, contact: support@bbn.music
14. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for us is:
Stahnsdorfer Damm 77
14532 Kleinmachnow, Germany
Phone: +49 33203 356-0
Email: poststelle@lda.brandenburg.de
Website: www.lda.brandenburg.de
15. Protection of Minors
Our services are intended for persons aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected, we will delete it immediately.
16. Changes to this Privacy Policy
We reserve the right to update this privacy policy to reflect changes in the law or changes to our service. The current version is always available on this page.