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Report content

If you think content distributed through bbn.music or shown on bbn.music is illegal, you can report it here, for example if it infringes your copyright, trademark or personality rights. You don’t need an account for this.

You can also send your report by email to support@bbn.music. It should then contain the same details as this form.

You can also report breaches of our Terms here.

One or more links, for example to a store or to a page on bbn.music, plus the ISRC, UPC, artist name and title if you know them. At least one link, ISRC or UPC is needed.

Describe which right or law the content infringes and why. If it’s about your rights, name the work, recording or image concerned.

Without an email address we can’t confirm receipt or tell you our decision.

Name of the rights holder or the person you represent

Declaration

What happens after your report

If you give an email address, you get a confirmation of receipt right after you send it.

We review your report promptly, diligently, objectively and without arbitrariness and, if you gave an email address, tell you our decision by email without undue delay. We give our reasons, tell you whether we used automated means and name the ways you can challenge the decision.

If we take action, we inform the person who submitted the content and give them our reasons. They only learn your name if that’s strictly necessary, for example because they can’t otherwise check whether you hold the rights you claim.

Which data we process for this is set out in our Privacy Policy.

Contact points under the Digital Services Act

Authorities of the Member States, the European Commission and the European Board for Digital Services: Our single point of contact under Article 11 of Regulation (EU) 2022/2065 can be reached by email at support@bbn.music. You can communicate with us in German and English.

Users: You can reach our single point of contact for users under Article 12 of Regulation (EU) 2022/2065 by email at support@bbn.music or by post at BBN Music GmbH, Rosa-Luxemburg-Str. 37, 14482 Potsdam, Germany. People answer your message, not only automated systems. You can write to us in German or English.

Reports of illegal content: through the form at bbn.music/report or by email to support@bbn.music.